How Can We Help?
Get answers to your questions and support when you need it
Contact Our Support Team
Phone Support
Speak with our experts
+1 (555) 123-4567
Available 24/7
Email Support
Get detailed assistance
support@epicktour.com
Response within 2 hours
Live Chat
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Frequently Asked Questions
How do I make a booking?
Simply search for your destination, select your dates and number of guests, choose your preferred hotel, and follow the booking process.
Can I cancel my booking?
Cancellation policies vary by property. Most bookings offer free cancellation up to 24-48 hours before check-in. Check your booking confirmation for specific terms.
How do I modify my booking?
You can modify your booking by logging into your account and accessing "My Bookings" or by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers depending on the property.
Is my payment information secure?
Yes, we use industry-standard SSL encryption and are PCI DSS compliant to ensure your payment information is completely secure.
Need Urgent Assistance?
If you're traveling and need immediate help with your booking, call our emergency hotline
+1 (555) 911-HELP
Available 24/7 for emergencies